Employee Engagement Among Business Process Outsourcing Industries in a Freeport Zone Amidst the Pandemic
نویسندگان
چکیده
Employee engagement emerged as one of the most important topics for HR managers and practitioners in industry. This study aims to analyze assess how various organizations engaged their workers throughout coronavirus epidemic. The Philippine Business Process Outsourcing (BPO) companies have shifted remote work set-up ensure productivity. researchers focused on 100 purposively selected team leaders BPO a particular freeport zone Philippines. proponents utilized descriptive-correlation research design with help modified survey instrument. Statistical analyses used were mean Pearson-r moment correlation SPSS 20. Results show that respondents gave remark "sometimes" employee engagement. As perceived factors affecting engagement, career development, leadership, work-life balance generated response "strongly agree" among respondents, only rewards recognition got an "agree" response. Furthermore, also found low moderate positive association between concluded, relationship exists balance, within organization. importance sustaining amid Covid-19 Pandemic is vital attain productivity, outcomes such increased profit, lower absenteeism, good health employees are essential achieve win-win situation company its stakeholders.
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ژورنال
عنوان ژورنال: Journal of Social Entrepreneurship Theory and Practice
سال: 2023
ISSN: ['2808-0475', '2808-1609']
DOI: https://doi.org/10.31098/jsetp.v2i1.1662